Booking Policy

Cancellation Policy

For the security of our clients, all appointments must be made over the phone. We do not keep credit card numbers on file long term and you will be required to provide one when booking. If you are new to the clinic, we request you always start with a complimentary consultation to ensure you are booking the correct service for your skin concerns.

Upon booking an appointment at OMNI, we require a credit card to secure the appointment. If you cannot make your booked appointment, we require 24 hours notice to cancel or reschedule the service. If 24 hours is not given or a no-show occurs, we will charge the card on file 50% of the service price.

We ask our patients to please arrive ten minutes before the appointment time. OMNI reserves the right to cancel any appointment in which the patient shows up ten minutes late onwards.